CYBERNEWS

January 2003

 

Knowledge Management

 

KM Program Implementation

Tips & Guidelines “A Practitioner’s Point of View”

By Bob G. Smith

The following piece summarizes Bob Smith’s extensive KM experience and offers practical advice on implementing a KM program. http://www.eknowledgecenter.com/articles/1006/1006.htm

 

Knowledge Management (KM) Tools In Mobile Networks - Features, Benefits, Challenges and Characteristics

By Peter Hansson

This article describes knowledge in general, and knowledge management in particular, in the mobile network domain. It continues with discussing the main features, benefits, challenges and characteristics of a KM-tool in a mobile operator's organization. Finally, it attempts to see what future impact KM will have on the mobile operator's organization.

http://www.eknowledgecenter.com/articles/1004/1004.htm

 

Some Principles of Knowledge Management

By Thomas H. Davenport, PhD

 

Knowledge management has thus far been addressed at either a philosophical or a technological level, with little pragmatic discussion on how knowledge can be managed and used more effectively on a daily basis. At this early stage of knowledge management in business, the most appropriate form of dialogue is not detailed tactics, but rather high-level principles. This article provides 10 high level principles that companies can use to formulate detailed plans and manage knowledge more effectively.

http://www.bus.utexas.edu/kman/kmprin.htm

 

Knowledge Management, A Cartographic Approach

By Victoria Ward

This article explains how traditional, current and emerging map-making techniques (the cartographic process) can be used by companies as a way of capturing and mapping knowledge and information in an organisation.

http://www.poolonline.com/archive/iss3fea2.html

 

Eight Things That Training and Performance Improvement Professionals Must Know about Knowledge Management

By VNU Business Media
This discourse introduces eight essential aspects of knowledge management to training and performance improvement professionals so they can effectively participate in knowledge management projects in their organisations.

http://www.destinationkm.com/articles/default.asp?ArticleID=325

 

 

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